Blog
What is Ransomware and How to Protect Against It
Ransomware is a type of malware designed to block access to your computer until a sum of money is paid. Ransomware issues have impacted many individuals with home computers; however, it is only a matter of time before this malicious software attacks business. Starting with Cryptolocker in 2013, Ransomware exploits have become increasing sophisticated and have cost individual companies thousands of dollars in ransom.
Proactive Networking Monitoring: What & Why
Your business relies more and more on healthy network infrastructure. Migration to Cloud, Compliance and IT Security all fuel the case to proactively monitor your network health. By proactively scanning your network, you can identify bottlenecks and other irregularities that could impact your network performance and network security. Identifying network compromise in advance will save your business time and money in the long run.
What’s Driving Digital Transformation of Business: Hello – Cloud Contact Center
Digital Transformation of Business is a critical component of maintaining competitive advantage in many industries. Rapid response to customer inquires, automated responses to self-service inquires, and ability to communicate across digital channels accelerate the buyer journey, solidifies customer loyalty and can take cost out of operations.
Business Continuity Essentials
Business owners know there are a number of threats to business continuity. Next to employees, your IT systems and their data may be your most valuable assets. Your business may fall prey to Cyber attack or Data breach. Other factors, including adverse weather, fire, or interruption to utility supply, may also cause business disruption. Can your company recover from a catastrophic data loss? Use this Business Continuity Essentials guide to reduce the risk of downtime:
Cloud Computing Defined
The demand for Cloud Services continues to climb. Recent forecasts from International Data Corporation (IDC) predict worldwide spending on public Cloud services will grow at a 19.4% compound annual growth rate (CAGR) – from nearly $70 billion in 2015 to more than $141 billion in 2019. This report cited Software as a Service (SaaS) as the leading consumption model for Cloud Services. In addition, Telecommunications is expected to be the fastest-growing vertical industry with a worldwide CAGR of 22.2% over the forecast period of 2014-2019.
Achieving Network Peace of Mind
By proactively monitoring and managing your Network infrastructure, you can avoid the hassles of downtime due to bottlenecks, security intrusions and more. By having the latest data at your fingertips, you can make the best decisions based on the current status of all the devices connected to your network. Proactively managed devices including desktops, laptops, smartphones, tablets, routers, switches and firewalls all contribute to the overall health of your network.
Are Public Cloud Services Right for Your Business?
Every day more companies realize the cloud offers them brand new ways to solve their business problems. Public Cloud services are available for a wide range of solutions, including Communications and Collaboration, CRM, Contact Center, Email, File Sharing, Network Management, Cloud Storage, and more.
Findings Link Network Security to Human Error
How secure is your network? A recent study by CompTIA links human error as the primary cause of security breaches. In fact, human error is at fault 58 percent of the time, as compared to technology error occurring 42 percent of the time. This survey of over 1500 business and technology executives points to the need to teach staff the importance of Network Security.
The Internet of Things (IoT) You Should Care About
The Internet of Things (IoT) is a term that describes everyday objects that have network connectivity, allowing them to send, receive and act on data. One day, everything that can be connected will be connected. According to the Computing Technology Industry Association (CompTIA) the number of “things” connected to the Internet will reach 50.1 billion by 2020. As the Internet of Things makes its way into our lives, what do you need to know to take full advantage?
Does Your Business Have a Backup and Disaster Recovery Plan?
Most businesses need a Backup and Disaster Recovery plan. Disasters like fire, flood, earthquake, and more can bring your systems to a halt. Systems including order processing, invoicing, emails, call center, and business phone are critical for daily operations. Without a Backup and Disaster Recovery plan, organizations that encounter a disaster run the risk of going out of business. Here are some tips for getting your Backup and Disaster Recovery plan in place.